Trusted by the world's best hotels

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What we do

Food and Beverage IconMobile Dining

From fine dining to a quick snack before going out for the evening, make it easy for your guests to choose and order their food and drink – anytime, anywhere. Browse and order a cocktail to your sun-lounger? Yes please.

mobile dining

Service Requests

Provide guests with the opportunity to request a wide variety of services such as extra pillows, shoe shine, dry cleaning/laundry, taxi etc. and allow them to provide feedback to hotel staff during their stay, providing a chance for staff to rectify problems immediately and improve post-stay feedback ratings.

Guest Communication

Provide guests with a range of communication options from hospitality specific messaging around orders and requests to automated bots running in popular messaging platforms that drive users to richer digital experiences.

guest communication

How does it work?

Provide a premium guest experience with the iRiS Guest app suite

Provide a premium guest experience with the iRiS Guest app suiteProvide a premium guest experience with the iRiS Guest app suite icon

Looking for a highly configurable off-the-shelf solution to delight your guests and drive revenue? The iRiS Guest product suite showcases the full range of modules from our Guest Experience Platform across a variety of scenarios, allowing you to deliver a cost-effective yet premium guest experience. Whether you are looking for an in-room tablet app, a mobile dining app or a web-based digital compendium, iRiS Guest provides the answers out-of-the-box.

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Accelerate your own app development with the iRiS Guest API

Accelerate your own app development with the iRiS Guest APIProvide a premium guest experience with the iRiS Guest app suite icon

Building your own guest-facing digital solutions? If you are embarking on the development of a new digital product, or looking to extend the feature set of an existing solution, the iRiS Guest API provides a way to accelerate and de-risk your delivery by leveraging our platform modules. With over 9 years of research and development, our global enterprise-level Guest Experience Platform powers some of the worlds leading hospitality experiences.

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"A key strength of iRiS is it's centralised platform that manages content across all products… after we commissioned an in-room tablet solution we were able to extend that application to add guest access through their own devices, enabling content to be easily shared across two very different applications."
Todd Wood, VP Technology, The Americas and Global - Mandarin Oriental Hotel
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"…iPads are the hub of the citizenM in-room tech story where functionality & design need to be balanced against security & manageability, so its great to receive such great feedback from the citizenM team. It looks like we have a winning product here…"
Nick Price, CIO — CitizenM
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People & Careers

Love a challenge? We’re looking for smart achievers who think differently. We’re a fun, hard-working team who are revolutionising the guest experience through our global platform technology. Join the team and you won’t be sorry!

To find out more about us or our available jobs, send your CV and cover letter to

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