Inspiring Guest Experience
We believe that all hotel guests deserve the best possible experience. Our talented team is dedicated to building software that inspires hotels around the world to deliver instant access to guest services across their digital channels.
Every second of every day, our enterprise-ready Guest Experience Platform (GXP) powers Food & Beverage Ordering, Service Requests, Guest Communication, Interactive Room Controls and Mobile Key in the world’s most digitally advanced and prestigious hotels.
Mobile DiningFrom fine dining to a quick snack before going out for the evening, make it easy for your guests to choose and order their food and drink – anytime, anywhere. Browse and order a cocktail to your sun-lounger? Yes please.
Service RequestsProvide guests with the opportunity to request a wide variety of services such as extra pillows, shoe shine, dry cleaning/laundry, taxi etc. and allow them to provide feedback to hotel staff during their stay, providing a chance for staff to rectify problems immediately and improve post-stay feedback ratings.
Guest CommunicationProvide guests with a range of communication options from hospitality specific messaging around orders and requests to automated bots running in popular messaging platforms that drive users to richer digital experiences.
Looking for a highly configurable off-the-shelf solution to delight your guests and drive revenue? The iRiS Guest product suite showcases the full range of modules from our Guest Experience Platform across a variety of scenarios, allowing you to deliver a cost-effective yet premium guest experience. Whether you are looking for an in-room tablet app, a mobile dining app or a web-based digital compendium, iRiS Guest provides the answers out-of-the-box.
"A key strength of iRiS is it's centralised platform that manages content across all products… after we commissioned an in-room tablet solution we were able to extend that application to add guest access through their own devices, enabling content to be easily shared across two very different applications."
"…iPads are the hub of the citizenM in-room tech story where functionality & design need to be balanced against security & manageability, so its great to receive such great feedback from the citizenM team. It looks like we have a winning product here…"
Love a challenge? We’re looking for smart achievers who think differently. We’re a fun, hard-working team who are revolutionising the guest experience through our global platform technology. Join the team and you won’t be sorry!
To find out more about us or our available jobs, send your CV and cover letter to jobs@iris.net.
