Guest Valet

Interactive, innovative and informative, Guest Valet goes beyond the traditional in-room guest directory. A full range of interactive services is offered right from the hotel-provided tablet.

Guest Valet can be fully tailored to each property’s brand identity using our User Experience (UX) specialists and interface designers. They work with you to create an app fitting to your identity, taste and style.

Plus, Guest Valet helps you grow revenue and provide guest intelligence by collecting essential user activity and preferences data for marketing use, with upselling ability.

Room controls plus service requests – all in one device

With varying integrations, the in-room tablet provides a convenient environment and entertainment control. Guests can control lights, temperature, curtains, the TV and more.

They can also make concierge request, book housekeeping, taxi requests and dinner reservations. Guest Valet puts control in your guests’ hands allowing you to operate more efficiently allowing staff to focus on higher-value tasks.

iRiS Guest Valet and iRiS Lobby are both Windows 10 UWP applications.

Everything only a touch away

Guests always have the most current information at their fingertips. More current and relevant than a printed in-room guest directory. Easy to update

More current and relevant than a printed in-room guest directory. Easy to update daily with special events, new offers and more through the easy-to-use Content Management System.

Guest Valet can be fully tailored to each property’s brand identity using our user experience specialists and interface designers. They work with you to create an app fitting to your identity, taste and style.

Plus, your Guest Valet tablets will help grow revenue and provide guest intelligence:

  • Generate new revenue with upsell offers in every room
  • Collect essential user activity and preferences data for marketing uses

Room controls plus service requests in one device

In-room tablet provides convenient in-room control. Guests control lights, temperature, housekeeping, maintenance requests and more. All from an easy access hotel provided tablet. Guest Valet puts control in your guests’ hands allowing you to operate more efficiently. Staff can focus on higher-value tasks.

  • Turn lights on/off
  • Adjust temperature
  • Control television and/or music
  • Schedule housekeeping
  • Make maintenance requests
  • Order F&B
  • Make dining reservations
  • Schedule spa appointments
  • Call for bellman or valet
  • Schedule a taxi
  • And more

Benefits

Digital hotel directory

Replace the hotel directory and give your guests direct access to all of your hotel facilities including in-room dining, hotel services and local area information.

Digital hotel directory

Reduce your costs

Eliminate print costs by replacing multiple brochures with one in-room app. Make it easier to manage orders, process payments and analyse daily activity.

Reduce your costs

Streamline your operations

Information is stored in the cloud, streamlining any task requiring access to guest data. Human error can be eliminate by routing in-room orders through a POS integration.

Streamline your operations

Improve guest experience

Guests can order room service and control their room environment through a RMS/IPTV integration. Hotels can also tailor messages to their guests through a PMS integration.

Improve guest experience