Following recent media coverage regarding hackers taking control of hotel rooms through a competitor’s room-paired tablet application, iRiS wishes to assure our customers that we employ the highest security standards when developing and deploying applications within your hotel.

For our customers’ protection and benefit, iRiS uses SSL encryption in our APIs, which encrypts the traffic from the tablet device. In addition, our room-based tablets are connected to a dedicated hidden SSID with secure authentication, so this traffic cannot be intercepted.

When integrating into third party systems, such as room controls, iRiS ensures extra precautions are taken to avoid inherent security flaws present within third-party protocols.