iRiS Guest

Guest experiences that delight

Guests, more than ever, want to browse, swipe, tap, touch or voice out their requests and orders on a device, just like they do in everyday life. This is exactly what we deliver, inspiring thousands of hotels around the world to deliver instant access to guest services across digital.

Our constantly evolving platform and products aim to improve the guest experience, increase revenue and reduce operational costs for every hotel. Our powerful yet simple to use back end Guest Experience Platform (GXP), integrates with many existing hospitality services, and our beautifully designed iRiS Guest front end products delight guests.


Revenue processed in 2018

$13m

Requests in 2018

200,000+


Don’t take our word for it, ask our customers

From an operational point of view, iRiS has been very beneficial as menu items, prices or general restaurant information are easily displayed, changed or added. In addition, food or beverage recommendations can easily be linked to an order which helps up-selling. We really liked the tool’s flexibility as special offers like ‘Pasta of the Day’ or ‘Fresh from the Market’ can be simply edited and promoted hourly, daily or weekly.
— Mike Fuchs, Executive Assistant Manager - Mandarin Oriental Munich

iRiS Guest chat

We cover all scenarios

It has never been that easy to provide your guests with a slick digital solution. Whether you are looking for a highly configurable off-the-shelf solution branded for your property or you’re looking to extend the features of your existing App, we’re here to help. The iRiS Guest APIs and Apps provide a way to accelerate your delivery by leveraging our user approved, hotelier praised, and hospitality ready platform