Mobile Ordering vs. Traditional Ordering

Check out how mobile ordering can bring a little joy (& lots of revenue) into your F&B operations compared to traditional ordering below.

IRIS mobile ordering comparison

With IRIS – Mobile Ordering
Without IRIS – In-person / Phone
Revenue Uplift
With IRIS

Avg. +25% revenue per order from visual menus, automated upsells and guilt-free ordering. Up to 100% uplift in unmanned areas.

Without IRIS

Upsell depends on staff and varies by shift. No order capture in unmanned areas.

Order Volume
With IRIS

Guests order anytime, anywhere from their own device. Hotels can process multiple orders simultaneously.

Without IRIS

Capacity is capped by waitstaff, call handlers and the frequency of order taking.

Speed Per Order
With IRIS

Orders flow to the kitchen in real time for immediate preparation, cutting guest wait by more than five minutes.

Without IRIS

Call, write down, relay and re-key into POS. A slower, multi-step and error-prone workflow.

Guest Satisfaction
With IRIS

Faster, more accurate service boosts satisfaction and repeat business, with an optional digital guest directory.

Without IRIS

Service can be inconsistent, slower and more prone to errors.