At iRiS we are always looking to innovate and bring change to our products based on the need of our customers. With iRiS Guest Table, we are enabling simple digital menus, and table-side ordering as a configuration of iRiS Guest for the restaurant, adding to the in-room and mobile offerings we also provide.Read More
With iRiS Guest v5.9 you can now test and preview your content changes in iRiS Guest Room and iRiS Guest Mobile with a feature update called Draft Mode. Previously you were able to complete this by using Draft Mode with iRiS Guest Web, but we had a lot of feedback that it was more beneficial to add the feature to the Tablet and Smartphone apps so you can preview on a device your users will be viewing.Read More
With iRiS Guest v5.7 you can now configure our platform and Apps to let any of your guests order food and drink or make requests, and have those items delivered to their table or collected from a designated area, and we call it Non-Verified Orders and RequestsRead More
At iRiS we have just launched a new feature for iRiS Guest and it’s called Availability Periods.Read More
Our Product Team here at iRiS have been busy working to bring our new products to market. In 2018 we’ve delivered our new native apps iRiS Guest Room and Mobile alongside our iRiS Guest Web solution. We have also been hard at work building some key new features into our Guest Experience Platform (GXP) that can be used in our apps and are also available to anyone who wants to build against our APIs.
We’re a small team of 4 but working with a dedicated group of development and testing resource we’ve been able to share some great successes this year and now we are building on them.
When we release a new product or feature to our customers, it doesn’t stop there! We are continuously look for ways to improve the guest experience or reduce operational headaches for hotels and restaurants. Whether it’s a simple change to show an extra field in our reporting suite to larger pieces of work such as providing recommendations to guests in the F&B ordering module based on their previous orders.
We work in fortnightly development cycles so that we can regularly ship new updates to our platform and Apps to benefit all our customers.
We believe in transparency, so we’ll be posting regularly to our blog with product updates, meet the team, upcoming feature releases and some background to the research we do as part of the product development cycle.
If you are already using an iRiS Guest or GXP product and want to provide some suggestions on how to improve them, great! We have an email, which is firstname.lastname@example.org and we would love to hear from you and we might be able to solve a problem that you have.