Control what time your guests can order from the menu

At iRiS we have just launched a new feature for iRiS Guest and it’s called Availability Periods.

Following feedback from our customers on launching our new products earlier this year, we found that we had yet to cater for an operational problem that our customers face.

Whilst some hotel kitchens operate a 24/7 approach with their menu available all day every day, more often than not they will want to adapt their menu to only offer meal options at certain times of the day, for example Breakfast, and Lunch. With some enhancements to our platform coupled with development to our guest-facing products, we’ve now enabled the staff to control the times that options are available to order.

You can use our Guest Experience Platform (GXP) to create multiple Availability Periods, for example Breakfast times may differ over the weekend or weekday.

Creating multiple Availability Periods

Creating multiple Availability Periods

The Availability Period is only shown on Sections that have it applied. So if the user is within the time frame for ordering they see a Green clock, if they are outside of the time frame they see a Red clock. If you choose not to add an Availability Period to the Section it won’t show a clock, that Section is open for business 24/7. Here is an example of how it looks on iRiS Guest:

Availability Periods applied to Breakfast & Lunch, Drinks does not have one applied

Availability Periods applied to Breakfast & Lunch, Drinks does not have one applied

When an Availability Period is applied, all Categories and Items will include the Availability Period, and users can see the available times when they open the menu Item, as seen below:

The Availability Period is shown on the Item, the user can order the Breakfast Item, but not the Lunch time unless they change the delivery time

The Availability Period is shown on the Item, the user can order the Breakfast Item, but not the Lunch time unless they change the delivery time

Availability Periods are a great way to control when your guests can order from your menu in iRiS Guest. If you have any feedback or questions, please send them through to product@iris.net

Chris