IRIS Newsletter - Maximise your F&B performance in 2024!

January IRIS news and insights

A new year brings new opportunities and we invite you to embrace our platform to enhance your F&B and guest experience capabilities. Check out our latest insights to help you to boost guest spend, broaden your reach and elevate the guest stay in 2024...


Feature focus

Discounts🥤

Did you know you can provide guests with a discount code when placing their order?

This gives properties the chance to offer preferential pricing to guests with a code - either as a percentage or a fixed amount.

Handy when you have an item on offer or want to reward guests!


Webinar

Dishing out F&B operational excellence

Graham Rushin from IRIS will be  discussing how hoteliers can transform their F&B operations. 

This webinar will discuss culinary trends, the impact of rising costs, the benefits of digital ordering and how to streamline processes and drive profits.

See you there!


 

Client success

Le Méridien Pasadena 🏇

Hear how this Aimbridge property has increased their F&B revenue by 24% YOY as guests indulge more online than in-person. 

Le Méridien Pasadena Arcadia is maximising order volumes  and reducing customer wait times, so beneficial during peak times such as the Breeders’ Cup horse race.


Thought leadership

Four Digital Ordering trends for 2024

What are the key trends in hospitality and, more specifically digital ordering and guest experience technology, that look set to support operators in the year ahead?

Our product manager, David Molofsky, highlights 4 considerations.


 

E-learning 

Enhance your Mobile Ordering skills💻

Fancy learning more about your mobile ordering platform to boost its performance?

Explore our Online Support portal and enhance your skills for the year ahead. Find out how to update your menus, learn about new features such as Call waitstaff, related items, advanced ordering...and much more!


Meet the team

Robin Page

Meet Robin Page, our Support Manager at IRIS.

Get to know Robin as he shares insights into his background, his life at IRIS and what he enjoys getting up to in his spare time (*hint: it involves a ball and stick!)


Reach guests in a way that suits them 📲

Mobile Service Requests

Digital Guest Directory

Enable guests to send requests to staff and make bookings online. 
Provide a seamless, efficient service on the go!

Hotels can provide their guests with up-to-date, accurate information for their guests without endless reprint hassle and costs for the staff.


See the magic in action 🪄

If you want to find out more, please speak to your Account Manager or book a discovery call in here.

Check out our Release notes here to see the latest features.

➡️ Please do follow us on LinkedIn for all the latest news as and when it happens!

See you next month! 

#Team IRIS

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IRIS mobile dining delivers staff efficiencies at London Marriott Hotel County Hall

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Four digital ordering & guest experience trends that luxury hotels must consider for 2024