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IRIS Blog, News & Case studies

useful content for hospitality professionals

Content dedicated to everything about IRIS®, our partners and our industry.

Blogs, press releases, success stories, product releases, interviews, tips, and insights - it’s all here!

Case study Kate Fuller Case study Kate Fuller

London Marriott Hotel County Hall

Located only steps away from London’s iconic tourist spots, London Marriott Hotel County Hall is a luxury hotel with 262 rooms and suites, gym, and indoor pool. Learn how IRIS helped to implement an in-room mobile dining solution and guest directory to help enhance the guest experience.

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Case study Kate Fuller Case study Kate Fuller

Aloft London Excel

Based in London’s hip East End, Aloft London Excel offers digital F&B ordering and a guest directory to guests staying in their 252 bedrooms. See how Aloft utilises IRIS’ app to enhance the guest experience, reduce resources and maximise revenue opportunities.

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Case study Kate Fuller Case study Kate Fuller

Kansas City Marriott Downtown - Mobile Dining

Located in the heart of Kansas City, an award-winning hotel with over 970 bedrooms across 2 towers the hotel has significantly enhanced operational efficiencies through mobile dining. Their F&B revenue has surged 94% YOY, while guest orders have increased by 87% annually.

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Case study Kate Fuller Case study Kate Fuller

Le Méridien Pasadena Arcadia

Located in the epicentre of Arcadia, Le Méridien Pasadena Arcadia has 233 hotel rooms and over 14,000 square feet of event space. Learn how Mobile Dining helps them manage the high volume of F&B orders for leisure and corporate guests, and boost average guest spend.

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Case study Kate Fuller Case study Kate Fuller

W Barcelona - Mobile Dining solution

With luxury guest rooms and suites located on the beachfront along the famous Barceloneta Boardwalk, W Barcelona utilise IRIS’ F&B mobile dining app to improve the guest experience and provide a wealth of information to guests.

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Case study Graham Rushin Case study Graham Rushin

Mandarin Oriental, Munich

The 5-star luxury hotel, Mandarin Oriental Munich, utilises IRIS software solutions to deliver an exceptional digital F&B, guest directory, and mobile concierge experience, resulting in operational efficiencies and a 20% year on year increase in guest spend.

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Case study Lewis Keating Case study Lewis Keating

The Ritz-Carlton New York, NoMad

Featuring a bold design and penthouse residences, The Ritz-Carlton New York, Nomad implemented IRIS’ online F&B ordering platform within 48 hours.
They wanted to meet the needs of today’s tech-savvy guests, boost revenue and empower a paperless approach.

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Case study Kate Fuller Case study Kate Fuller

Resort and theme park hotels, USA

Learn how these award-winning hotels and resorts boosted guest spend by 20% with digital ordering by accessing more guests, serving more covers and enhancing the guest experience for their pool areas and in-room dining.

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Case study Kate Fuller Case study Kate Fuller

Renaissance Los Angeles Airport Hotel

With 75% of their guests using the mobile dining app, the LA airport hotel generates additional F&B revenue. They’re also saving staff resources and maintaining a competitive advantage against online food delivery companies like DoorDash and UberEats.

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IRIS helps companies of all sizes provide digital solutions to their guests. Start today by requesting a demo, or let us know about your business.