IRIS Newsletter - Reach guests in a way that suits them
Meeting your guests exactly where they are - in the moment they’re ready to buy - is essential to success! Check out our latest newsletter for mobile ordering and guest directory insights to help you drive ancillary revenue across your property and free up resources!
Top Tips
Transform your hotel guest directory into guest revenue
With the advance of mobile technology and popularity of digital directories, how can hoteliers harness their potential to keep guests informed and drive engagement with the hotel’s services?
Give guests all the information they need in the palm of their hand!
Here are our top ten strategies to achieving success with an all-in-one comprehensive digital solution.
Feature Focus
Re-Ordering and Upselling 🍹
Looking to boost guest spend? Then you'll need these 2 features:
Guests can re-order their previous items with the Order Again button - ordering that second round becomes a breeze, saving guests time and effort (and provides you with more revenue!)
Become an upsell hero by adding the perfect pairings in your Related Items categories to drive additional purchases.
Both simple (and quick) ways to drive additional revenue and enhance your guest’s experience!
Hotel success story
Aruba Marriott Resort, Palm Beach
The Aruba Marriott Resort has 1,625 bedrooms and a high-demand beach area.
They implemented IRIS mobile dining to streamline services and boost guest demand across room service, Starbucks and Waves Bar and Grill, ensuring a consistent and exceptional guest experience.
Find out how this busy team is transforming their F&B operations with IRIS.
F&B insights
Make it easy for guests to order from you💡
What if everything you’ve built (your spaces, your menus, your teams) aren’t underperforming… they’re just trapped behind a system that no longer fits the way your guests behave?
Hotels need to adapt to the way guests expect to order.
Check out Kenneth Scharlatt (from Savage Orchid Hospitality)'s no-fluff action plan for meeting your guests exactly where they are - in the moment they’re ready to buy.
E-book
Marketing tips for mobile ordering success
Having a platform is just not enough.
Today's guests are more tech-savvy than ever... BUT hotels still need to promote their app to ensure optimum ROI.
Here's our top marketing tips to drive guest usage, boost guest spending, and supercharge order volumes with online F&B ordering.
Meet the team
Meet Shiva 👋
Meet the people behind IRIS - Shiva Kiaee, our Senior Software Engineer.
A keen socialiser and coffee lover, Shiva is in our development team and is responsible for the design, development, testing, and maintenance of our app.
Training and Support
Monthly training webinars 💻
IRIS offers FREE training webinars for your team members.
The monthly webinars cover updating the menu, changing prices and requesting syncs.
Choose from these dates:
Re-imagine your F&B operations & free up staff time
Mobile Concierge
Digital Guest Directory
Enable guests to send requests to staff and make bookings online. Provide a seamless, efficient service on the go!
Hotels can provide guests with up-to-date, accurate hotel and local area information without endless reprint hassle and costs for the staff.
See the magic in action 🪄
If you want to find out more, please speak to your Account Manager or book a discovery call in here.
Check out our Release notes here to see the latest features.
➡️ Please follow us on LinkedIn for all the latest news as and when it happens!
As always, thanks for being part of our community!
#TeamIRIS
