Learn how the Sheraton Mallorca Arabella Golf Hotel has boosted revenue by 21% YOY and revitalised guest communication across their resort through digital innovation.

Seeking a fully integrated, contactless solution that aligned with Marriott brand standards, the IRIS platform is now the hotel’s central digital touchpoint, empowering guests to explore, order, and engage effortlessly throughout their stay.

As we head into 2026, guest expectations are rising and hotels need technology that works harder behind the scenes, making the guest journey feel effortless and intuitive.

Here, IRIS breaks down what’s firmly in and what’s on the way out for mobile ordering and digital guest directories. The message is clear: 2026 will belong to hotels that reduce complexity, empower their teams, and give guests more control, choice and convenience at every touchpoint.

Johan Ohlin, IRIS’s Chief Technology Officer, leads the technology strategy to help hotels boost revenue, improve operations and enhance the guest journey.
In this interview with Hotel Technology News, Johan discusses the breath of our platform and AI, it’s capabilities and future ambitions for the future of mobile tech.

As 2025 draws to a close, IRIS reflects on a year of growth, innovation and global expansion. With record digital ordering volumes, new platform features, prestigious hotel partnerships and multiple industry awards, IRIS strengthened its position as a trusted technology partner for hotels worldwide.

The Landmark London has introduced IRIS Mobile Ordering to streamline its room service operations and offer guests a more intuitive way to order. The new system has improved accuracy, reduced wait times, and allowed the team to handle far higher volumes, even during peak periods.

The hotel has also boosted sustainability by replacing printed materials with elegant QR code cubes in each room.

Make guest services sparkle this season with smarter digital tools. From mobile ordering that boosts spend to guest directories that drive new revenue, see how leading hotels are streamlining operations, delighting guests, and setting themselves up for their most successful season yet.

Learn how InterContinental The Clement Monterey hotel in California enhances the guest stay with IRIS digital ordering.

Guests can order from the the C Restaurant and Bar and enjoy a relaxing dining experience in the comfort of their room, overlooking the picturesque waters of Monterey Bay.

IRIS is proud to announce that we have won the Champions of Mobile Award at the Travolution Awards 2025!

This recognition celebrates the very best in digital travel and hospitality technology and highlights the impact IRIS continues to deliver for hotels around the world.

Mobile ordering has fast evolved from a convenience to an expectation. IRIS data from 4 million orders across 2,000 hotels shows a 42% annual rise, with guests spending more and waiting less.

Here, IRIS unveils trends that reveal how guest habits are shifting and how hotels can harness these insights to drive profitability.

Louisville’s landmark Galt House Hotel – a Wyndham Grand property – has selected IRIS Mobile Ordering to transform its F&B operations.

With IRIS, the hotel has achieved its highest-ever F&B satisfaction scores and generated thousands of dollars in additional revenue during peak events like the Kentucky Derby.

Are you using all the tools available to maximise sales and boost guest spend? This month, we showcase top tips and client success stories outlying the best ways to make the most of your operations with digital dining and guest directories. Read on for our latest insights

Bringing new energy to one of Prague’s most iconic buildings, this luxury lifestyle hotel combines art nouveau heritage with modern luxury and technology.

From the moment they opened, the hotel set out to redefine what a five-star experience looks like - partnering with IRIS to deliver a seamless, digital-first approach for guests with mobile ordering and a digital guest directory.

The US-based hotel management company White Lodging today announces the strengthening of its collaboration with the global market leader in digital F&B, guest directory and concierge ordering, IRIS, to accelerate its digital ordering proposition across its robust portfolio of hotels.

The Shelbourne Hotel, Dublin’s iconic 5-star property, partnered with IRIS to modernise its guest experience and advance its sustainability goals. By introducing the IRIS platform, the hotel replaced printed menus and directories with a seamless, digital system that enhances both efficiency, revenue and guest satisfaction.

Good news all round here at IRIS with award nominations, flourishing partnerships and new team members! 
Check out all our latest news and get prepped for the busy festive season with tips to boost sales and make the experience as seamless as possible - for both staff and guests!