IRIS Newsletter - Smarter tech decisions starts here
The stage is set for frictionless tech to enable hoteliers to boost ancillary revenue and enhance guest comms this year. And with mobile tech (offering seamless ordering, personalisation, and instant access to hotel information), there are so many opportunities to grow income through smarter engagement and better service delivery.
What will be your main focus in 2026?👇
Feature focus
Amenity & grocery ordering
Why stop at food and drink? Boost revenue by enabling guests (and non-guests) to pre-order amenities/ groceries/ toiletries ahead of and during their stay.
Convenience sells (for both guests and non-residents) and this is low-effort, high-value revenue waiting to be unlocked.
Thought leadership
Ins and outs in 2026 for mobile ordering & guest directories
Here, IRIS breaks down what’s firmly in and what’s on the way out for mobile ordering and digital guest directories.
The message is clear: 2026 will belong to hotels that reduce complexity, empower their teams, and give guests more control, choice and convenience at every touchpoint.
Partnerships
The Landmark London chooses IRIS to power room service
The Landmark London has opted for IRIS Mobile Ordering to streamline its room service operations and offer guests a more intuitive way to order.
It's improved accuracy, reduced wait times, and allowed the team to handle higher order volumes.
The hotel has replaced printed materials with these elegant QR code cubes in each room.
Top Tips
Maximising F&B sales across your entire property
By diversifying and expanding mobile ordering beyond room service, operators can provide additional convenience, reach more guests and grow F&B guest spend - without adding operational complexity.
Boost revenue in your coffee shop, pool decks/beach, spa, lobby, bistro and meeting/event spaces - the list is endless!
Company News
IRIS wins Travolution’s Champions of Mobile Award
IRIS is proud to announce that we have won the Champions of Mobile Award at the Travolution Awards.
This recognition celebrates the best in digital travel and hospitality technology, and highlights the impact IRIS continues to deliver for hotels around the world.
Get the lowdown here…
Training and Support
Monthly training webinars 💻
IRIS offers FREE training webinars for your team members.
The monthly webinars cover updating the menu, changing prices and requesting syncs.
Choose from these upcoming dates:
Our favourite features:
Charge-to-Room payment
Our integration with Jazzware PMS provides a charge-to-room solution, allowing guests to add Mobile Ordering orders directly to their hotel room bill.
Related Items on Cart Page
Boost spend by adding personalised recommendations directly on the guest's Cart Page, based on what's already in their order.
New Item Attribute Filter
Help your guests easily find menu items based on specific attributes like dietary preferences, spice levels, and country of origin.
