About Us
Powering seamless digital guest experiences since 2010
At IRIS, we create innovative digital ordering and mobile concierge solutions that reimagine hospitality - helping hotels elevate guest satisfaction, drive revenue, and optimise operations.
Redefining the guest experience
Imagine an environment where guests have access to hotel information, digital menus and local recommendations, all from the palm of their hand - wherever they are on your property and from the comfort of their own device.
This is IRIS. Our platform puts guests in control of their stay, while empowering hoteliers to deliver a faster, more personalised service with fewer demands on their staff.
Trusted by the world’s leading hotels
IRIS is the global market leader in digital F&B ordering, guest directory and concierge solutions for hotels.
We’re proud to partner with a diverse range of hospitality leaders, helping them deliver exceptional, future-ready guest experiences - from global hotel brands (including Marriott, Ennismore, Mandarin Oriental, IHG and Four Seasons) and top-tier management companies, to boutique and lifestyle groups.
Some of the world leading brands we work with:
No matter the size or scale, we help our partners deliver a seamless, consistent experience, and drive meaningful revenue growth.
Global expertise,
local insight
Passion powers us. We believe the only way to do great work is to love what you do. We’re inspired by the people and places around us.
Our multi-lingual, globally based team brings together deep technical expertise and hands-on hospitality experience to deliver powerful digital solutions that work.
Our team
In-house technical specialists with deep knowledge of POS, PMS, and API integrations
24/7 multi-lingual customer support, serving clients in over 120 countries
End-to-end deployment capabilities (including API setup) without relying on third-party vendor services
Proven global rollout experience, having deployed thousands of outlets for leading hotel groups, saving clients time, money, and complexity
A passionate leadership team that thrives on innovation, delivering practical, revenue-generating solutions tailored to modern guest expectations
Get to know us.
A smarter way to serve and engage your guests
Our flexible, cloud-based hospitality platform enables hotels and restaurants to provide a truly digital ordering experience to their guests, making it easier and faster for guests to browse, order and pay for items and services across multiple outlets.
Supporting hotels across every continent, IRIS’s multi-tenant, multi-lingual platform consistently helps properties increase ancillary revenue by over 20% on average.
IRIS is proud to be one of Microsoft Azure’s top UK partners, with real-time integration to all major POS and PMS providers.
From in-room dining to beachside cocktails, we offer the most feature-rich F&B ordering and digital guest directory solutions in the world.
How we help
Check our our platform.
Learn more about IRIS
For the latest news and updates, follow us on LinkedIn here.
✔️ Careers
We’re growing and always on the lookout for great people to join our amazing team of talented individuals!
✔️ Blog
Stay informed and inspired with professional insights designed to help you enhance your hotel's operations and guest experiences.
✔️ Company News
Find out what’s new at IRIS! Keep abreast of our latest news, the events we're attending and our new partnerships.