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Ins and outs for 2026: what’s in store for mobile ordering & digital guest directories

As we head into 2026, guest expectations are rising and hotels need technology that works harder behind the scenes, making the guest journey feel effortless and intuitive.

Here, IRIS breaks down what’s firmly in and what’s on the way out for mobile ordering and digital guest directories. The message is clear: 2026 will belong to hotels that reduce complexity, empower their teams, and give guests more control, choice and convenience at every touchpoint.

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Blog Kate Fuller Blog Kate Fuller

The top 8 new IRIS Mobile Ordering features every hotelier should know about

It’s no surprise that guest expectations are evolving fast - and technology is evolving even faster.

Check out IRIS’s suite of powerful new features designed to deliver measurable improvements in guest satisfaction, operational efficiency, and ancillary revenue.

Empower guests to manage their stay on their terms and provide a consistent, group-wide guest experience across every property.

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Blog Kate Fuller Blog Kate Fuller

Unlocking your mobile ordering potential - why it pays to ditch those “minimum” basic offerings

Hotel groups require more than simple, stand-alone mobile ordering add-ons. They need feature rich, tech-agnostic solutions to empower them to deliver a more consistent, seamless guest experience.

Find out how platforms with advanced features and group-wide capabilities enable groups to unlock the full potential of their operations.

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Blog Kate Fuller Blog Kate Fuller

Get set for summer F&B revenue success

Ahead of the summer season, now is the time to invest in a digital strategy that focuses on seasonal menus, guest experiences and mobile ordering that delivers greater efficiency and satisfaction on both sides of the menu (for staff and guests) and ensures you will be basking in summer profits!

Check out our top five tips for increasing your F&B revenues this summer.

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Blog Kate Fuller Blog Kate Fuller

Five ways hotels can operate more sustainably with a digital approach

Hotels are embracing sustainability, and digital tools are key. Replacing paper directories and menus with mobile ordering and digital concierge services significantly reduces waste. This shift not only aligns with guest expectations for 'greener experiences' but also helps hotels minimise their environmental impact.

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Blog Kate Fuller Blog Kate Fuller

Top 10 ways to maximise F&B revenue with mobile ordering

As average daily rates (ADRs) peak, operators will look to expand their revenue capabilities beyond the guestroom and adopt a strategic approach to achieve just that. It’s what guests are expecting and it’s what operators are deploying to free up staff time and become more efficient.

Here’s our top 10 tips that will maximise F&B revenue, along with actionable steps for hoteliers to implement.

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IRIS helps companies of all sizes provide digital solutions to their guests. Start today by requesting a demo, or let us know about your business.