Bankside Hotel, part of the Marriott Autograph Collection, partnered with IRIS to introduce mobile ordering and a digital guest directory without compromising its five-star service standards. By fully integrating IRIS with Micros POS, the hotel streamlined operations, reduced labour pressures and unlocked new revenue opportunities across previously unmanned spaces such as the Mezzanine and terrace bar.

By replacing traditional phone-based ordering with seamless mobile ordering integrated directly into its POS system, Mandarin Oriental, Singapore reduced miscommunication, streamlined operations and unlocked a 138% year-on-year increase in room service revenue.
They have modernised the guest experience and met expectations for convenience, speed and accuracy.

InterContinental New Orleans deployed IRIS’ highly flexible platform to provide guests with more flexibility and convenience, and compete with third party delivery companies.
It has also helped operationally by removing inefficiencies, reducing errors, and enabling staff to focus more on guest-facing service.

Aloft New York LaGuardia Airport introduced mobile dining to fulfil modern guest expectations while easing operational pressure.

With limited staffing and growing competition from 3rd-party delivery apps, the hotel needed a digital solution that could retain F&B spend in-house without adding strain to its operations. IRIS Mobile Dining delivered a seamless ordering experience that increased convenience for guests, improved restaurant flow, and unlocked incremental revenue.

Discover how IRIS Mobile Ordering has been a huge revenue-generator and time saver for Mandarin Oriental Savoy, Zurich.

They generate 27% higher spend with digital orders over phone orders now that guests can order directly via the MO app for a seamless, holistic digital experience.

Learn how the Sheraton Mallorca Arabella Golf Hotel has boosted revenue by 21% YOY and revitalised guest communication across their resort through digital innovation.

Seeking a fully integrated, contactless solution that aligned with Marriott brand standards, the IRIS platform is now the hotel’s central digital touchpoint, empowering guests to explore, order, and engage effortlessly throughout their stay.

Learn how InterContinental The Clement Monterey hotel in California enhances the guest stay with IRIS digital ordering.

Guests can order from the the C Restaurant and Bar and enjoy a relaxing dining experience in the comfort of their room, overlooking the picturesque waters of Monterey Bay.

Bringing new energy to one of Prague’s most iconic buildings, this luxury lifestyle hotel combines art nouveau heritage with modern luxury and technology.

From the moment they opened, the hotel set out to redefine what a five-star experience looks like - partnering with IRIS to deliver a seamless, digital-first approach for guests with mobile ordering and a digital guest directory.

The Shelbourne Hotel, Dublin’s iconic 5-star property, partnered with IRIS to modernise its guest experience and advance its sustainability goals. By introducing the IRIS platform, the hotel replaced printed menus and directories with a seamless, digital system that enhances both efficiency, revenue and guest satisfaction.

Learn how IRIS helped the five-star luxury JW Marriott Phoenix Desert Ridge Resort & Spa maximise F&B opportunities and increase guest spend by 40%, whilst minimising the strain on staff and resources.

With IRIS Mobile Dining and POS integration, The Westin Riverwalk enhanced guest convenience, improved service speed, and grew F&B revenue through smarter digital ordering.

The Gwen Hotel enhanced its in-room dining with IRIS Mobile Dining and POS integration, increasing guest spend by 20% and streamlining operations for a faster, more seamless service experience.

Nestled in the heart of Mayfair overlooking Hyde Park, the London Marriott Hotel Park Lane is a luxury five-star property offering timeless elegance and a bespoke guest experience.

With a high volume of international guests and a strong demand for in-room dining, the hotel strived to deliver service excellence while evolving with the digital expectations of modern travellers.

The JW Marriott Indianapolis, a luxury hotel in downtown and connected to the Indiana Convention Center, caters to a high volume of corporate and event guests. To improve service and boost F&B revenue, particularly at its sports bar, guests can now use the IRIS mobile dining app to order dinner and drinks for room service or collection.

The Aruba Marriott Resort, on the beautiful Palm Beach sands, has 1,625 bedrooms and a high-demand beach area. They wanted to streamline services and boost guest demand across room service, Starbucks and Waves Bar and Grill, ensuring a consistent and exceptional guest experience.

Find out how the Aruba Marriott Resort has enhanced their processes with mobile dining.