Our platform

Our Guest Experience Platform (GXP) provides you with the tools and technology to digitise your business in any number of ways. Hotels and Restaurants have more integrations and systems than almost any other business, and being able to bring all of that information together into one place for your guests is what iRiS does best.

Features of the Platform

  • Advertising - image and text banners across the Apps

  • Availability Periods - time restrictions for menu items

  • Content Manager - preview and test before publishing content updates

  • F&B - digitise your menus, however complex they are

  • Guest Centres - manage incoming orders and requests

  • Media Library - upload and manage all of your images in one place

  • Multi-Tenanted - manage content for multiple properties

  • Notifications - receive a call, SMS, or email from the Guest Centres

  • Multi-lingual - add any language, update any time

  • Messaging - allow 1 or 2 way messaging with guests 🙌🏻

  • Reports - anonymous information on guest activity

  • Service Requests - let your guests make instant requests

Integrated Partners

Platform Integrations

Point of Sale

Our integration framework allows you to enrich your menu items using our powerful CMS and send guest orders directly through to the kitchen printer

Service Optimisation System

Automatically send guest service requests to your SOS and allow them to receive app updates when your team changes the request status

Internet TV

Complement your existing TV services with a digital remote control and programming guide delivered via iRiS Guest Room

Property Management System

Integrate your PMS to our Front Desk module to enable synchronised guest data and unlock the power of our Guest Experience Platform

Room Management System

Integrate with us, and allow your guests to control lighting, temperature, room controls, shades and more combined with the iRiS Guest Room app

Mobile Key

No more queuing at reception for lost keys! Our platform and API’s enable guests to access their rooms using iRiS Guest Mobile

Open API Library

Our iRiS Guest App portfolio showcases the power of our open iRiS Guest API. Anyone building a guest facing solution can leverage our powerful platform modules to enhance guest experience, accelerate digital strategy and streamline service delivery.

Select only the modules you need and receive full support via our standard SLA’s and channels. Not only that, the iRiS Guest API is completely generic. Taking a dependency on our API into your solution gives you the power of GXP modules and the freedom to swap out integrations to supported Property Management Systems, Point of Sale Systems and Service Optimisation Systems at a later date with no impact on your guest-facing solutions.

Mollies app using iRiS APIs

Mollies app using iRiS APIs