IRIS Newsletter - Offer guests the digital convenience they’re used to
Stay ahead by meeting guests on their terms, with a modern, mobile-first experience they expect - whether they’re relaxing poolside or ordering in-room. Elevate your guest's experience with our latest mobile ordering and guest directory insights below...
Solutions
Top 8 new Mobile Ordering features to deploy
IRIS has introduced a suite of powerful new Mobile ordering features designed to empower F&B leaders, streamline operations, and enhance the digital guest journey.
These innovations aren’t just upgrades - they’re tools that deliver measurable improvements in guest satisfaction, operational efficiency, and ancillary revenue.
Hotel Success Story
How Westin Resort Nusa Dua doubled their orders
This five-star resort in Bali launched their multi-lingual IRIS app to improve the guest experience, increase F&B revenue, and promote sustainability with real-time access.
Discover how they boosted guest spend by 30%, removed clutter and reduced costs with their digital solution.
eBook
9 ways to win with Digital Guest Directories
Goodbye, leather-bound book. Hello, pocket compendium.
Reach guests in a way that suits them and provide up-to-date information on hotel facilities and local area attractions.
Discover why digital guest directories are fast becoming the number one choice to help hoteliers save resources, be more sustainable and enhance their guest's stay.
Feature focus
Set up opening hours🕑
Let your guests know when your outlet (In-Room Dining or Poolside Bar for example) is open or closed.
The outlet opening hours indicate when guests can order from that particular outlet, so it's important to ensure that the Outlet Opening Hours are always up to date and set correctly.
Thought leadership
Boost your poolside profits
Have you got a pool deck at your hotel? Are you offering mobile ordering there? If not, then now is the time to leverage poolside dining and maximise an additional revenue stream.
Implement online poolside dining and see your orders soar - plus, it frees up your team and reduces their time in the sun.
Training and Support
Monthly training webinars 💻
IRIS offers FREE training webinars for your team members.
The monthly webinars cover updating the menu, changing prices and requesting syncs.
Choose from these dates:
Our favourite features:
Travel Curious Integration
Hotels can now showcase curated local tours and activities, directly within the IRIS guest directory, at no additional cost.
Digital Staff Ordering
Waitstaff can use IRIS on any device to take orders for those guests that still prefer waiter service - a quicker & more efficient service.
Charge-to-Room solution
Our integration with Jazzware PMS provides a charge-to-room solution, so guests can add orders direct to their hotel room bill.
