IRIS Newsletter - Get ahead this holiday season
Good news all round here at IRIS with award nominations, flourishing partnerships and new team members!
Check out all our latest news and get prepped for the busy festive season with tips to boost sales and make the experience as seamless as possible - for both staff and guests!
Partnerships
HEI Hotels & Resorts appoint IRIS to boost F&B revenue
HEI Hotels & Resorts have selected IRIS to expand mobile ordering across their portfolio.
The platform is already improving F&B operations, boosting revenue, and streamlining processes – with some properties increasing guest spend by over 46%.
FREE eBook
How to select the best digital ordering tool for your budget
As hotels prepare budgets for 2026, leaders are under pressure to maximise returns on every investment.
The right digital F&B ordering platform is one of those rare solutions where a relatively small outlay can have a big impact - driving revenue, streamlining operations, and elevating the guest experience.
But where do you start with your researching and planning? Check out our handy guide below to get a head start.
Awards
IRIS shortlisted for hospitality awards 🏆
IRIS is thrilled to announce that we have been shortlisted for two industry-leading awards for hospitality innovation and technology.
We've been recognised for a Travolution Award 2025 in the Champions of Mobile category, and a Hotel Visionary Award 2025 in the F&B category.
Countdown to Christmas
Festive checklist for boosting F&B revenue
The holiday season is a golden opportunity for hotels to delight guests, unwrap additional revenue, and deliver exceptional service.
Here’s our 9-point guide to maximising festive demand with mobile ordering and digital guest directories!
Success story
Westchester Marriott
The newly remodelled Westchester Marriott, part of HEI Hotels & Resorts, is known for its commitment to luxury, exceptional guest service, and innovative technology. IRIS Mobile Ordering has exceeded their expectations and they’re already seeing remarkable results, including a 114% revenue increase.
Check out the full story here or watch the video below.
Team news
Justin Stamp and Darren Panto join IRIS
We're delighted to welcome Justin Stamp and Darren Panto to IRIS as Senior Account Managers.
They will play a pivotal role in managing major accounts and strategically consulting with prospects and partners to deliver measurable improvements across F&B revenue and guest experience.
Training and Support
Monthly training webinars 💻
IRIS offers FREE training webinars for your team members.
The monthly webinars cover updating the menu, changing prices and requesting syncs.
Choose from these dates:
Our favourite features:
Pay at Table feature
Guests can retrieve their check at the end of the meal and pay via the app. This lets guests pay quickly and without the need to flag down a member of staff for the bill.
Menu customisation
Check out some quick tips to customise your content with the ability to hide country flags and format the menu quicker, plus a handy feature called Synced Order History.
Open Tab feature
Here, guests can use the Open Tab feature to start a tab, order multiple rounds of food and drink, and then pay in a single transaction at the end.
