Bankside Hotel, part of the Marriott Autograph Collection, partnered with IRIS to introduce mobile ordering and a digital guest directory without compromising its five-star service standards. By fully integrating IRIS with Micros POS, the hotel streamlined operations, reduced labour pressures and unlocked new revenue opportunities across previously unmanned spaces such as the Mezzanine and terrace bar.

By replacing traditional phone-based ordering with seamless mobile ordering integrated directly into its POS system, Mandarin Oriental, Singapore reduced miscommunication, streamlined operations and unlocked a 138% year-on-year increase in room service revenue.
They have modernised the guest experience and met expectations for convenience, speed and accuracy.

Aloft New York LaGuardia Airport introduced mobile dining to fulfil modern guest expectations while easing operational pressure.

With limited staffing and growing competition from 3rd-party delivery apps, the hotel needed a digital solution that could retain F&B spend in-house without adding strain to its operations. IRIS Mobile Dining delivered a seamless ordering experience that increased convenience for guests, improved restaurant flow, and unlocked incremental revenue.

Discover how IRIS Mobile Ordering has been a huge revenue-generator and time saver for Mandarin Oriental Savoy, Zurich.

They generate 27% higher spend with digital orders over phone orders now that guests can order directly via the MO app for a seamless, holistic digital experience.

Learn how the Sheraton Mallorca Arabella Golf Hotel has boosted revenue by 21% YOY and revitalised guest communication across their resort through digital innovation.

Seeking a fully integrated, contactless solution that aligned with Marriott brand standards, the IRIS platform is now the hotel’s central digital touchpoint, empowering guests to explore, order, and engage effortlessly throughout their stay.