The digital experience your guests and staff are craving

Solutions for Hilton hotels

Mobile F&B Ordering and Digital Guest Directory solutions for a seamless and consistent guest experience that boost revenue and free up staff time.

Fully branded and Hilton-approved.
For Hilton Focus Service, Full Service, and Lifestyle brands.

One central hub where guests can discover hotel information, browse menus, order F&B, request services and pay directly from their own device - all without downloading an app.

Book a Demo

Increase your revenue by over 20% with F&B mobile ordering:

Enable guests to browse, customise, order and pay from anywhere across your property:

✔️ Covers ALL outlets - in-room dining, pool, beach, lobby, restaurants, take away, dark kitchen, office block delivery.

✔️On-brand and fully customised to your colours and identity.

✔️ Accessible via a QR code - more sustainable, lower costs.

✔️ Frees up staff time - reduces manual uploads, helps with labour shortages.

✔️ True POS integration to multiple vendors.

✔️ Improved order accuracy and delivery speed.

✔️ Typical ROI within three months

Book a demo

Mobile ordering is easy to implement, and its popularity is undeniable.

73% of travellers* want to use their mobile device
to manage their hotel experience and self-serve.

*Oracle Hospitality and Skift report

“Our digital guest directory and digital menus are fully customisable so hotels can align with their own branding, providing a seamless and intuitive user experience.
Hotels can enhance directory items with rich media and clear descriptions, incorporate external booking links and embed PDFs to consolidate essential hotel information into a single, comprehensive page.”

Yobie Yip, IRIS UX/UI Designer

Centralise your content with Digital Guest Directories:

Reach guests in a way that suits them and provide instant answers and recommendations in the palm of their hand!

Fulfil guest queries and free up the front desk whilst giving your guests a taste of what the hotel and local area has to offer:

✔️ Hotel information and facilities

✔️ Dining menus, spa and leisure

✔️ Concierge services

✔️ Local recommendations

✔️ Hotel promotions and offers

No more printed compendiums or costly re-prints.
More guest engagement and loyalty.

Book a demo

Want to get started?

Sign up on the Hilton portal or schedule a 30-minute demo with our team.

Already a customer?

If you are an existing customer looking to upgrade or add outlets, contact us and we’ll send you the Upgrade Request form.

Preview Mobile Ordering

To preview the Guest Directory and Mobile Ordering platform from a customer perspective contact us to book in a demo with our team.

Are you a non-Hilton property?

Schedule a 30-minute demo and we’ll show you how you can get up and running on our digital platform in no time.

Hotel Success Stories

Over 2500 hotels across the globe have deployed IRIS’ digital guest experience platform to boost revenue and optimise resources - are you ready to join them?

Check out what these Hilton hoteliers have to say below…

Canopy by Hilton Istanbul Taksim

“IRIS has given us much more than a digital guest directory. The mobile-first solution replaces printed guest directories with a branded platform that can be updated in real time, helping the hotel improve guest engagement, reduce routine enquiries and support more sustainable operations.
It allows us to showcase our hotel's unique personality while giving guests instant access to everything they need in one beautifully designed platform.”

Read full case study
The Ava Hotel Paso Robles, Curio Collection by Hilton

"IRIS Mobile Ordering simplifies F&B operations, improves guest convenience and unlocks new revenue opportunities across in-room dining and poolside service.
The Guest Directory is much more than somewhere to store information. We’re continually evolving it with seasonal promotions, local winery partnerships, events and recommendations, helping guests can discover experiences they may never have known about during a busy check-in.”

Read full case study
Waldorf Astoria Bangkok

"IRIS Digital Guest Directory and Mobile Ordering provides guests with convenient access to hotel information, F&B ordering, spa services and local recommendations, while giving our team more time to deliver meaningful guest interactions that sit at the heart of the Waldorf Astoria experience.
Today’s travellers value the convenience of being able to access key information and services from their own devices, and IRIS enables us to provide that flexibility.”

Read full case study