IRIS Newsletter - Turn every guest touchpoint into revenue
Hotels are under increasing pressure to grow revenue while delivering the seamless digital experiences guests now expect.
In this edition, discover how leading hotels are transforming F&B into a powerful revenue driver. Explore practical strategies to increase guest spend with mobile ordering, see how InterContinental New Orleans is winning back revenue from delivery apps, calculate your own revenue potential, and learn how Bankside Hotel is enhancing its five-star guest experience.
As always, lots going on at IRIS, so read on to find out more!
Top tips
The rise of revenue-led F&B: enhance every guest touchpoint with mobile ordering
F&B is no longer just a supporting act. It is becoming a core driver of hotel revenue.
With seamless, on-demand experiences now expected by guests, what are the most effective ways to increase F&B performance and unlock your profit potential...without adding extra burden to your teams?
Client news
How InterContinental New Orleans competes with delivery apps
InterContinental New Orleans partnered with IRIS to deploy digital room service to satisfy guest’s thirst for mobile convenience and compete against third-party delivery providers.
The 484-room property has streamlined service delivery and driven more revenue - all while maintaining high service standards.
Product news
Unlock your hotel’s potential with our Revenue Calculator
Unlock the commercial value of mobile ordering and discover how much additional revenue your hotel could be generating with mobile ordering.
Our NEW revenue calculator will unveil your potential F&B uplift based on proven results from thousands of hotels worldwide.
Success Story
Bankside London boost 5-star service with digital solutions
Bankside Hotel, part of the Marriott Autograph collection, chose IRIS mobile ordering and a digital guest directory to complement its 5-star service standards.
By integrating with Micros POS, the hotel streamlined operations, reduced labour pressures and unlocked new revenue opportunities across previously unmanned spaces such as the Mezzanine and terrace bar.
Team news
IRIS appoints Graham Rushin as Deputy CEO to accelerate global growth
IRIS announces the promotion of Graham Rushin to the role of Deputy Chief Executive Officer.
Previously serving as Vice President of Sales and Marketing, Graham's appointment reflects IRIS's ambitious growth agenda and commitment to delivering world-class digital guest experiences at scale.
Training and Support
Monthly training webinars 💻
IRIS offers FREE training webinars for your team members. The monthly webinars cover updating the menu, changing prices and requesting syncs.
Register for our next webinar here:
