IRIS Newsletter - Powering growth: Smarter Upsells, Seamless Experiences
This month, IRIS takes a major step forward with its new partnership with Global Hotel Alliance, bringing its mobile platform to hotels worldwide. Alongside this, enhanced upsell features are helping properties boost guest spend, while upcoming innovations will be showcased at HITEC 2026. We also spotlight real-life hotel success and share practical insights on maximising revenue from remote workers.
Read on to discover more...
Company News
IRIS partners with Global Hotel Alliance
IRIS has announced a strategic partnership with GHA to bring its digital guest experience solutions to their global network of over 50 hotel brands on their G-Tech marketplace.
The agreement gives members access to IRIS’ platform, enabling hotels to increase ancillary revenue, streamline operations and deliver a more seamless, mobile-first guest experience.
Feature focus
Upsells and related items
Boost guest spend - without any extra prompts from your team!
Now, customers will see personalised recommendations directly on the Cart Page. These suggestions will be intelligently curated based on what's already in their cart, ensuring relevant and complementary items are always just a click away.
Events
IRIS heads to HITEC San Antonio 2026
IRIS will unveil new mobile ordering innovations and hospitality integrations at HITEC San Antonio 2026, showcasing how hotels can increase guest spend, automate processes and create more connected digital guest experiences.
Visit the team at booth #2230 and hear from Graham Rushin at one of the tutorials. Get all the details here.
Success Story
The Shelbourne, Dublin
The Shelbourne Hotel, Ireland's iconic 5-star property, partnered with IRIS to modernise its guest experience and advance its sustainability goals.
By introducing the IRIS platform, the hotel replaced printed menus and directories with a seamless, digital system that enhances both efficiency, revenue and guest satisfaction.
Top Tips
5 steps to drive revenue from remote workers
How can your hotel cater for (and benefit from) the laptop lifestyle of remote workers with mobile ordering? Digital nomads are firmly established as a lucrative guest segment and one that presents huge revenue potential for operators.
Here’s 5 top tips to help you benefit from this new way of working.
Training and Support
Monthly training webinars 💻
IRIS offers FREE training webinars for your team members.
The monthly webinars cover updating the menu, changing prices and requesting syncs.
Register for our next webinar here:
We look forward to seeing you there!
