IRIS Newsletter - Grow F&B revenue, save time & see what's new with IRIS
From new payment integrations and smarter digital menus to customer success stories delivering measurable revenue growth, this month's update is packed with practical ways hotels are enhancing the guest experience while saving valuable time.
Delve in and discover fresh ideas for unlocking more spend across every part of your hotel below...
New product releases
Latest payment and menu improvements
Our latest product releases include new payment integrations with Toast and FreedomPay, enabling faster, more secure transactions with support for Google Pay and Apple Pay.
We've also introduced smarter menu filtering, enhanced allergen and dietary information, improved control over menu attributes, and richer content capabilities. These updates deliver a more intuitive guest experience, and give hotel teams greater flexibility when creating engaging, revenue-driving digital menus.
Client news
Marc & Rose partners with IRIS to grow F&B revenue and reduce labour demand
Marc & Rose Hospitality achieves a 15% uplift in F&B revenue with resort-wide mobile ordering from IRIS. Guests can now order from anywhere on property, increasing spend while reducing pressure on staff.
With strong results across two resorts, the group is now rolling out the solution across its wider portfolio.
Thought leadership
How Mobile Ordering transforms multi-generational family holidays
Mobile ordering & digital directories simplify family travel by meeting each generation’s needs with effortless convenience, while boosting hotel efficiency and guest satisfaction.
After all, family holidays are all about making memories and enjoying quality time together!
Success Story
Glasgow Marriott’s playbook for boosting room service revenue by 24%
This large Glasgow hotel has transformed room service, reduced administrative workload and created new opportunities to drive revenue with IRIS.
The results speak for themselves: a 24% increase in room service revenue, a 23% increase in order volume and 80% of room service orders are now placed through the IRIS platform.
Industry article
The most valuable room in your hotel dosen’t have a bed
F&B has the potential to become one of the biggest revenue drivers in your hotel - even when occupancy is below 100%.
Look at the spaces across your hotel (such as bars, restaurants and event spaces) that aren't reaching their commercial potential - with mobile ordering, EVERY area can become a revenue-generating opportunity, without adding pressure on your team.
Training and Support
Monthly training webinars 💻
IRIS offers FREE training webinars for all staff that want an introduction to Mobile Ordering, or a refresher on how to do things.
The monthly webinars cover updating the menu, changing prices and requesting syncs.
Online resources - https://support.iris.net
Register here for our next webinar dates -
