IRIS Newsletter -Turning guest convenience into measurable revenue
This month’s newsletter explores how hotels are unlocking new growth from digital ordering. From hotel success stories to practical strategies for boosting ancillary spend and reducing labour pressure, we share how properties are protecting F&B revenue, enhancing multi-generational stays, and increasing automation with new POS systems.
Read on to find out more!
New Integration
IRIS integrates with Toast POS
We now support orders and payments through Toast POS. This enables guests to order and pay for items in IRIS, while syncing with the Toast system. It also expands POS integration options and gives properties greater flexibility in connecting their systems.
Contact your account manager or designated support team to make use of these new features if you use Toast POS and Payments.
Success Story
Aloft New York LaGuardia Airport
Find out how Aloft New York LaGuardia Airport is protecting on-property F&B revenue and reducing labour demand with IRIS mobile ordering.
By giving guests a fast, brand-aligned digital dining option, the hotel competes effectively with third-party delivery platforms while running a leaner, more efficient operation.
Mastering Mobile Ordering
10 best practices to drive ancillary revenue and free up staff time
Looking to maximise revenue beyond the room? This practical guide outlines ten proven strategies to increase ancillary spend while easing operational pressure.
From strategic QR code placement to smart upselling and promotions, discover how hotels can boost profitability without increasing headcount.
Partnerships
IRIS partnership with Mandarin Oriental delivers 54% growth in mobile ordering
IRIS' 10 year partnership with Mandarin Oriental highlights the power of digital innovation in elevating luxury dining experiences.
F&B spend and operational efficiencies have significantly increased following deployment of IRIS’ digital ordering platform across 20 of its hotels globally.
Thought Leadership
Transform multi-generational family holidays
Do you get families of all ages visiting your hotel? Mobile ordering makes it easier.
From poolside snacks and hotel activities to dinner reservations and local attractions, here’s how one digital tool helps families relax their way - while hotels boost efficiency, revenue, and reviews.
Team News
In the Spotlight with Johan Ohlin, CTO at IRIS
Go behind the scenes with IRIS CTO Johan Ohlin as he shares insights on hospitality technology trends, AI, platform innovation, and the future of digital guest engagement. Learn how IRIS continues to evolve its solutions to help hotels drive revenue, streamline operations, and deliver modern guest experiences.
Training and Support
Monthly training webinars 💻
IRIS offers FREE training webinars for your team members.
The monthly webinars cover updating the menu, changing prices and requesting syncs.
Choose from these upcoming dates:
